Privacy Policy
1. Introduction
At ChickenMcBites.com, we are deeply committed to protecting your personal data and respecting your privacy. We understand the importance of transparency and trust in the digital landscape and strive to maintain the highest standards of data protection in accordance with applicable data privacy regulations, including the EU General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, disclose, and protect your information when you interact with our website.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all personal data collected through ChickenMcBites.com and any related services, tools, features, or content we provide. When we refer to “we,” “us,” or “our,” we mean ChickenMcBites.com, which acts as the data controller pursuant to GDPR for all personal information collected through the website. By using our services, you acknowledge that you have read and understood this Privacy Policy.
3. Categories of Personal Data We Process
We collect and process the following categories of personal data depending on your interaction with our services:
– Usage Data: Includes information such as your browser type and version, IP address, device identifiers, time zone setting, session data, pages visited, referring/exit URLs, and site navigation details. Collected automatically through your interaction with our website.
– Account Data: Information you provide when registering or updating an account, such as your full name, email address, telephone number, and physical address.
– Profile Data: Information associated with your user profile, including your preferences, purchase history, saved items, and behavioral patterns while interacting with our services.
– Communication Data: Includes messages, support inquiries, feedback, or correspondence sent through our contact forms, customer service channels, or via email.
– Technical Data: Device and system information such as operating systems, device models, language preferences, and browser configuration settings.
– Transaction Data: Records of payments you’ve made through ChickenMcBites.com, order confirmations, delivery and billing information, and payment method (such as masked card numbers; we do not store full payment credentials).
– Preference Data: Marketing preferences, newsletter subscriptions, notification settings, interest profiles, and consent status relating to receiving promotional communications or participating in surveys.
4. Legal Bases for Processing Personal Data
Under GDPR, we rely on the following lawful bases for processing your data:
– Contractual Necessity: To provide products or services that you have requested, and to fulfill corresponding obligations such as order processing and customer support.
– Consent: Where applicable, we ask for your explicit consent to process personal data for marketing communications, cookies, and optional features.
– Legitimate Interests: For analytics, fraud detection, cybersecurity, improvement of our services, or tailoring user experiences, provided such interests do not override your fundamental rights and freedoms.
– Legal Obligation: To comply with applicable legal requirements, such as record-keeping, auditing, taxation, or regulatory disclosures.
5. Your Data Protection Rights
As a user, you are entitled to certain rights regarding your personal data, subject to applicable laws. These include:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You can request correction of inaccurate or incomplete information in your records.
– Right to Erasure: In specific cases, you may request deletion of your personal data.
– Right to Restriction: You may request the temporary or permanent halt of processing all or parts of your personal data.
– Right to Data Portability: Upon request, and when technically feasible, we will provide your data in a structured, machine-readable format.
To exercise any of these rights, please contact us at: [email protected].
6. Security Measures
We take appropriate technical and organizational measures to safeguard your personal data. These include but are not limited to:
– Encryption of data in transit and at rest
– Role-based access controls and authentication protocols
– Secure hosting environments
– Regular security audits and system monitoring
– Staff training on data privacy and security best practices
While no internet-based platform can be entirely secure, we are committed to maintaining robust safeguards to prevent unauthorized access, disclosure, alteration, or loss of your personal information.
7. International Data Transfers
ChickenMcBites.com operates globally and may transfer your personal data to jurisdictions outside of your country of residence, including to countries not recognized as having adequate data protection laws. In such instances, we rely on:
– European Commission-approved Standard Contractual Clauses (SCCs)
– Binding corporate rules of our third-party service providers
– Other lawful safeguards as permitted by GDPR and CCPA
8. Data Retention
We retain your personal data only as long as is necessary for the purposes outlined in this Privacy Policy or as required by law. Retention periods vary by data type:
– Usage Data & Technical Data: 24 months
– Account & Profile Data: Retained until account closure or after 36 months of inactivity
– Communication Data: 12–24 months, depending on context
– Transaction Data: 7 years, for tax and audit compliance
– Preference Data: Retained until you withdraw consent or update your settings
9. Cookie Policy
We use cookies and similar technologies to improve user experience, analyze site traffic, and support marketing efforts. Cookies fall under these categories:
– Essential Cookies: Required for site functionality and security
– Functional Cookies: Enable personalization and remember preferences
– Analytics Cookies: Help us understand user behavior and improve site performance
– Performance Cookies: Measure system and application performance
10. Cookie Management & Compliance
In compliance with GDPR and CCPA, you have the right to manage cookie preferences at any time. You may:
– Accept or reject non-essential cookies via the cookie banner upon first visit
– Change preferences using our Cookie Settings interface available at the footer of ChickenMcBites.com
– Use browser controls to block or delete cookies
– Opt-out of data sales as defined under the CCPA through our “Do Not Sell My Personal Information” link
11. Children’s Privacy
Our services at ChickenMcBites.com are not designed for or directed at children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that such data has been inadvertently collected, we will take immediate steps to delete it. Parents or guardians who believe their child may have submitted personal data should contact us promptly at [email protected].
12. Policy Updates and Notifications
We may revise this Privacy Policy periodically to reflect changes in our processing practices, technologies, or legal obligations. Material changes will be communicated through prominent notices posted on ChickenMcBites.com and, where legally required, via direct communication. We encourage users to review this Privacy Policy regularly to stay informed.
13. Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Email: [email protected]
Website: www.chickenmcbites.com
We are committed to compliance with all applicable privacy laws and dedicated to resolving any inquiries or concerns related to your personal data. Please feel free to reach out with any privacy-related questions or requests.